Terms and Conditions

Legal framework governing your use of Sweet Bonanza Super Scatter services

Important Information – Please Read Carefully

These clauses have the potential to seriously affect your interests. We strongly advise you to read the full text of these Terms and Conditions for complete understanding.

Last Updated: 25th October 2025

Version: 1.0

Welcome to sweetbonanzasuperscatter.org, the official website for the Sweet Bonanza Super Scatter slot game. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and Sweet Bonanza Interactive Ltd. ("Operator", "we", "us", or "our"), governing your access to and use of our website and all associated services, including the demo and real-money versions of the Sweet Bonanza Super Scatter game.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookies Policy, and any specific game rules or promotional terms published on our website. If you do not agree with any part of these Terms, you must not use our services.

1. Definitions

The following definitions apply to these Terms and Conditions:

2. About Us – Operator Information and Licensing

Sweet Bonanza Interactive Ltd. is committed to operating with the highest levels of transparency and regulatory compliance.

2.1 Legal Entity

2.2 Licensing and Regulation

We are licensed and regulated by the United Kingdom Gambling Commission (UKGC), ensuring that our operations adhere to stringent standards for player protection, fair play, and responsible gambling.

Live Chat Support

Available 24/7 directly on our website. Average response time under 30 seconds.

Email Support

General Enquiries: [email protected]

Complaints: [email protected]

Telephone Support

UK: +44 (0)20 3123 4567

International: +1 800 555 1234

3. Your Account

3.1 Eligibility and Age Verification

3.2 Account Registration

4. Deposits and Withdrawals

Customer Funds Protection

Sweet Bonanza Interactive Ltd. holds customer funds in accounts separate from our business accounts. This means that steps have been taken to protect customer funds in the event of insolvency. We classify this as Medium Protection, as defined by the UK Gambling Commission. In the event of our insolvency, there is a good chance that your funds would be repaid.

4.1 Funds and Payment Methods

5. Game Rules and Fair Play

5.1 Sweet Bonanza Super Scatter Game Details

The Sweet Bonanza Super Scatter game is developed by Pragmatic Play. The game features a 6-column x 5-row grid with a "symbols pay anywhere" mechanic.

Specification Value Description
Base Game RTP 96.51% Theoretical return percentage in standard play mode
Ante Bet RTP 96.53% Enhanced RTP with 25x bet multiplier active
Maximum Win 50,000x bet Highest possible payout relative to stake
Volatility Rating High (5/5) Less frequent wins with higher payout potential
Minimum Bet £0.20 Lowest wager amount per spin
Maximum Bet £300.00 Highest wager amount per spin

5.2 Fair Play and Randomness

5.3 Malfunction Voids All Pays and Plays

In the event of a game malfunction, system error, or human error that results in an incorrect payout or game behaviour, all affected wagers and winnings will be voided. This includes any perceived winnings from such events. We are not liable for any losses due to such malfunctions.

6. Responsible Gambling

Sweet Bonanza Interactive Ltd. is deeply committed to promoting responsible gambling and providing a safe environment for our players.

Mandatory Financial Limits

In accordance with UK Gambling Commission requirements, all new customers are required to set initial financial limits BEFORE their first deposit. This system includes deposit limits and loss limits. You can adjust these limits at any time:

  • Decreases: Any decrease to your limits will apply immediately.
  • Increases: Any increase to your limits will be subject to a 24-hour cooling-off period before taking effect.

6.1 Additional Player Protection Tools

6.2 Problem Gambling Support

If you are concerned about your gambling, please contact these independent organisations:

7. Bonuses and Promotions

From time to time, we may offer bonuses and promotions. These will be subject to specific terms and conditions that will be made available to you at the time of the offer.

8. Dispute Resolution and Complaints

We are committed to resolving any complaints or disputes fairly and efficiently.

8.1 Internal Complaints Procedure

  1. Initial Complaint: Contact our Customer Support team via [email protected]. We aim to acknowledge your complaint within 24 hours.
  2. Internal Review: Our complaints team will investigate thoroughly and aim to provide a resolution within 8 weeks.

8.2 Alternative Dispute Resolution (ADR)

If you are not satisfied with our internal resolution, you may refer your complaint to our appointed ADR provider:

9. Data Protection (GDPR)

We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR). Our full data processing practices are detailed in our Privacy Policy.

9.1 Your Rights and Gambling Context Exceptions

You have certain rights regarding your personal data, including the right to access, rectification, erasure, and data portability. However, due to the regulatory environment of online gambling, certain rights may be limited:

9.2 Data Protection Officer

For any questions regarding your personal data, contact our Data Protection Officer: [email protected]

10. Intellectual Property

All content on the Website, including the Sweet Bonanza Super Scatter game software (licensed from Pragmatic Play), is protected by intellectual property laws. You may not use, reproduce, distribute, or display any part of our Website or game content without our express written permission.

11. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

12. Affiliate Disclosure

We receive a commission from partner casinos when you register via our links. This does not affect your playing conditions, nor does it influence our editorial independence in our ratings and recommendations for the game. This commission helps us maintain free access to demo versions of slots and other valuable content on our site.

13. Limitation of Liability

14. Amendments to Terms

15. Industry Memberships & Certifications

Sweet Bonanza Interactive Ltd. is proud to be a member of leading industry associations:

Thank you for choosing Sweet Bonanza Super Scatter. We wish you an enjoyable and responsible gaming experience.